Faq

Hard Floor FAQ | Strip & Wax, Scrub & Recoat, Cure Times

Answers on strip & wax vs scrub & recoat, overnight windows, dry times, surfaces, insurance, and corridor coverage from Timla Floor Restoration.

Common questions about hard floor restoration on the Sacramento corridor — strip & wax, scrub & recoat, scheduling, and what happens after the last coat.

What’s the difference between strip & wax and scrub & recoat?

Strip & wax removes all old finish down to the floor, then rebuilds coats from scratch — right when finish is yellowed, built up, or deeply scratched. Scrub & recoat (interim) removes only the top worn layer and adds 1–2 fresh coats when the base film is still sound. Guessing wrong either wastes money on a full strip or leaves a tired floor after a recoat. The floor assessment decides which you need.

How do I get a quote for hard floor work?

Photo and video estimates are free — send clear shots of the floor, traffic lanes, and edges via the assessment form or text/email. A rough range by phone is fine for planning. On-site walk-through quotes are not free. Rancho Cordova starts at $10; other corridor cities are priced by ZIP code from our Gold River warehouse — call 916-868-4634 for your ZIP’s trip fee. A locked number needs facility type, floor material, approximate square footage, and access. You get a written scope: strip vs scrub-and-recoat, window, and when traffic can return.

Are on-site walk-through quotes free?

No. We charge a trip fee to come on site before the job. Rancho Cordova starts at $10. Other areas are priced by ZIP code (from our Gold River warehouse). Photo and video estimates stay free. Call 916-868-4634 with your ZIP before we roll a truck.

Do you require a deposit to hold a date?

Yes. Once the scope is locked, a deposit reserves your date and is applied to the final bill if the job runs. Small residential: $50. Large residential / commercial: $150 (or 20% of the scoped total). Give at least 24 hours’ notice to cancel. Same-day cancellation, or any cancel with less than 24 hours’ notice: the full deposit is forfeited and becomes the cancellation fee. Pay by Zelle, Venmo, Cash App, cash, check, or bank transfer — we do not take credit cards. Balance is due the same way when the job is done.

Do you work overnight or on weekends?

Yes. Strip, recoat, and burnish jobs are often scheduled overnight or on weekends so floors are dry when the building opens. Commercial overnight / after-hours work is billed at 1.5× the scoped job. Residential weekend or holiday requests add $75–$150. Tell us your access window during the assessment. Details: pricing guide.

Is there a job minimum or travel fee?

Yes. Hard-floor jobs have a $150 small-job minimum (pet odor stays at its $185 specialty minimum). Drive time inside our listed Sacramento corridor is built into published rates. Outside the corridor, out-of-area travel is $1.50 per mile round trip. On-site walk-through quotes still use the corridor trip fee (Rancho Cordova from $10; other ZIPs by location from Gold River). Full table: pricing guide.

How long before we can walk on newly finished floors?

It depends on the finish system and coat count. Plan on staying off freshly coated floors for several hours between coats and after the last coat — often 4–8+ hours before normal foot traffic, longer before rolling loads. We confirm cure windows in the scope so you are not guessing on open day.

What floor surfaces do you restore?

Hard floors: VCT, LVT / luxury vinyl, vinyl & linoleum, tile & grout, concrete, epoxy systems, hardwood, and laminate — each with chemistry matched to the surface. We do not force a VCT strip cycle onto floors that need a different process. Soft-floor extraction is not our specialty.

Do I need a long-term contract?

No. One-time restorations (strip & wax, sealing, epoxy, tile & grout) are available. Many commercial clients add a scrub-and-recoat or burnish program so the next full strip is planned — not an emergency. The schedule is yours.

Do you move furniture?

Please clear small items, breakables, and light furniture before we arrive. Heavy desks, fixtures, and built-ins are scoped during the estimate — commercial jobs usually work around fixed fixtures unless we agree otherwise.

Do I need to be on site while you work?

Often no. Many facilities give keyed or coded after-hours access. Keys are secured and coded. If you hide a key on site, tell the office the location before arrival.

Are you insured?

Yes. Timla Floor Restoration is fully insured and bonded — protecting your property and our crew while we work.

Where do you serve?

We cover the Highway 50 & I-80 corridor — Sacramento, Roseville, Folsom, Elk Grove, Rancho Cordova, El Dorado Hills, Rocklin, Lincoln, West Sacramento, Natomas, Gold River, Placerville, and our other listed service locations. Corridor travel is built into published rates. Outside that radius, out-of-area travel is $1.50 / mile round trip. On-site walk fees: Rancho Cordova from $10; other cities by ZIP from our Gold River warehouse. Office/NAP: Placerville. If your city is nearby but not listed, call — corridor jobs are often still in range.

Do you treat pet urine odor on hard floors?

Yes — as a standalone service or bundled with floor restoration. Hard-surface enzyme work starts at a $185 minimum ($1–$2 / sq ft before structural repairs). Mild surface odor $185–$300; moderate seam seepage $300–$600; severe subfloor work $700–$1,200+. Structural sealing from $500; optional air treatment $300–$500. We are IICRC-certified for biohazard remediation. Details: pet odor removal.

Do you bring equipment and chemicals?

Yes. We arrive with commercial scrubbers, buffers, burnishers, and professional finish chemistry matched to the floor. Low-odor products are used when the facility needs them (clinics, occupied offices, food service).

What if something looks wrong after the job?

Tell us within 24 hours. If we missed a spot or the finish needs a correction in the scoped area, we return and make it right.